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FAQ
  • 1. Which countries do we export to?

  • Our main markets are America and Europe. But also we have more and more business with Asia and Oceania. We sincerely welcome customers from all over the world.
  • 2. What about the price terms?

  • Our usual terms are FOB, CIF and EXW. But other terms could be negotiable in special conditions.
  • 3. What about the payment terms?

  • Normally, we demand 30% T/T in advance, 70% balance T/T before shipment. For future business,
    Or 30% T/T in advance with 70% balance T/T against fax of B/L copy or L/C at sight is also acceptable by us.
    For small amount or sample order, customer could also pay via Western Union or Paypal.
    If customer demands other special payment terms, please kindly communicate with us under certain condition.
  • 4. What about the minimum order quantity (MOQ)?

  • First, we could consider that most customers need a trial or sample order as a business start to check our delivery, quality and service. Thus our MOQ could be flexible in a small quantity.
    But as we always produce for customers’ actual orders to ensure good quality and brand-new appearance, we basically have no stock in hand. For MOQ of actual item, please kindly contact us for details.
  • 5. Do we need to pay sample cost?

  • According to our sample policy, samples are free of charge for our common existing ones within a certain amount but customers need to bear the express charge. If customers have an international express collect account no. for FedEx, UPS, DHL and so on, this will be more convenient for us.
    For long-term business, we could bear the express charge.
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